Your Privacy · Est. 1986
Privacy Policy
At Ashwood, protecting your privacy and personal information is our top priority. We are committed to keeping your details safe, and to being clear about how they’re used.
We never sell your data, and we’re always upfront about why we hold it.
Last updated · June 2026
We do not share or sell your data to third parties. Your details are only ever shared with couriers for the purpose of delivering your order.
01Information we collect
When you make a purchase or register on our site, we collect:
- Name, phone number, and home and delivery address.
- Email address — for order confirmations, offers, and newsletters.
- Payment method details.
- Website usage data, collected via cookies.
- Engagement data from email campaigns, such as open rates and click-through rates measured via pixels.
We also collect information when you voluntarily participate in surveys, provide feedback, or enter competitions.
02How we use your information
We use your data to:
- Process and deliver your orders.
- Manage your account.
- Send marketing communications — only with your consent.
- Personalise your browsing experience on our website.
- Prevent fraud and verify payments, via credit reference and fraud prevention agencies.
03Marketing preferences
If you have agreed to receive marketing emails, you can opt out at any time — either by updating your email preferences or by clicking “Unsubscribe” in any message we send you.
04Access & corrections
You have the right to request a copy of your personal data, or to ask us to correct or remove inaccurate information. To make a request, contact us using the details below:
- [your-email@ashwood-leather.com]
- Post
- Ashwood Leather, 280 Windsor Street, Birmingham, B7 4DW, United Kingdom